Privacy Policy

The Gist

Respect and Compliance
Privacy is essential to our business and one of the protected rights of both our firm’s clients and the public. We are committed to the respect for privacy and the need to strictly comply with the law.

Commitments
We are accountable for the information you give to us.

We will tell you why we need information when we ask for it.

We will use your personal information only for that purpose unless the law requires we use it in another way.

We will not sell your information.

We will keep your information safe.

If the work you have asked us to perform for you requires us to engage with other parties, for example, law firms, accounting firms, and others, we will confirm with you before we share your information, and we will ensure that the party or parties that we share your information with undertake to protect your privacy.

We might also have to share your personal information with governments and courts if the law requires it.

If you want to know what personal data we have about you, please ask us, and we will tell you, subject to any restrictions the law might impose.

If you make an inquiry of us regarding marketing information and or attend an event we are sponsoring, we will note your name and contact information down for business development purposes. If you don’t want us to retain this information, please let us know.

Communications
If you have questions about our privacy policy, the data we have retained about you, the data we have shared about you, or any other concern touching on your privacy, please contact our privacy officer at:

Privacy Officer
Mihai Frangopol
[email protected]
(647) 361-5060
The Details

Amendments
From time to time, we will review our privacy policy.
In the event of a change to this policy, we will post a notice on our website.

Personal Information
In this Privacy Policy, “Personal Information” means any information provided to or collected by us about an identifiable individual or an individual whose identity may be inferred or determined from the information.

The Privacy Policy applies regardless of the method of collection and the way the information is stored.

Information, where the identity of the individual cannot be known or inferred, is not subject to this policy.

This Privacy Policy applies to the personal information of individual people and does not apply to corporations or other legal entities.

Accountability
As professionals, our obligations are governed by the laws of Canada and the laws of the province of Ontario.

We require everyone that works for us, all staff, other employees, contractors, and agents which provide service to our firm and directly or indirectly through us, our clients, to comply fully with these Privacy Policy obligations.

Information We May Collect
We may collect personal information for the purpose of determining whether we can enter into an engagement with you.

We may collect personal information in the course of our professional relationship with you.

We may collect personal information that you provide to us about yourself and or someone else associated with your need for our services.

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

In all cases, we will hold this information in strict confidence. We will not reveal this information to anyone unless you expressly or implicitly authorized to do so or where we are compelled to do so in compliance with the law.

Given the nature of the services you may require from us, it is impractical to attempt to list all the various potential types of personal information we may request, collect, and store about you. However, the list below presents some of the types of personal information we may or may not collect from or about you

Your full name;
Contact information;
Information required to help establish your identity;
Information regarding your requirements, situation, interests, and the work you are asking us to do;
Your status and history on our mailing list;

Information regarding the organization (s) you are associated with including owners, clients, and all other parties associated with the organization as touches on the matter we are to assist you with;

Information regarding your preference which might include but not be limited to your dietary requirements if you become our guest at our office or another function;

Your payment information;

Any personal information that you voluntarily provide to us.

In some cases, we collect personal information from third parties such as regulatory and legal authorities, and other organizations with whom we or you have dealings, such as government agencies, credit reporting agencies, recruitment agencies, information or service providers, and from publicly available records.

How Might We Use Your Personal Information
Regardless of how the information was obtained, we will not sell, lease or otherwise trade your personal information.

Below lists some of the ways in which we may use and potentially disclose your personal information;

To establish your identity and fulfill our obligations under ‘Know your client’ rules, anti-money laundering requirements, and any other legal obligation;

  • Billing;
  • Providing you with the services which you have engaged us to provide;
  • Internal analytics;
  • Internal record keeping;
  • Marketing to you if you give us permission to do so;
  • To obtain and maintain certifications and accreditations including the requirements of internal and external audits;
  • To ensure regulatory compliance, for example, to accurately perform conflict checks;
  • To help detect fraud or other illegal activity;
  • To meet requirements of insurers;
  • To help ensure security and for crime prevention;
  • Any purpose which is permitted or required by applicable law.

We allow certain authorized third-party providers to track and store certain information about visitors to our websites (including domain names, IP addresses, and page views as described below).

We may disclose your personal information to third parties that we contract with to provide services to us. These third parties are contracted to strictly adhere to our Privacy Policy with respect to your personal information.

Your personal information might be subject to transfer to another entity in the event of a change in our business structure, for example a merger. Your personal information will only be transferred to the new entity if that new entity agrees to adhere to at least the standards for privacy we have set out in our Privacy Policy.

Lastly, we may disclose your personal information to carry out any other purpose which we disclose to you and to which you consent.

Limits on What We Collect, What We Disclose, and How Long We Retain It
We may collect data or personal information in many ways and in many forms, for example paper notes, digital notes, email, faxes, phone recordings, etc., but only by lawful means and only for necessary and lawful purposes that have been disclosed to you.

Your personal information will only be retained by us for as long as necessary to:

Complete the work that you have engaged us to do on your behalf;
Comply with the law;

Address issues that might arise at a later date.
Personal information that is no longer required for these identified purposes will be securely destroyed, deleted, or converted to anonymous form.

Cookies
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies.

How Ellwood Technology Inc. uses cookies:
When you use and access the Service, we may place a number of cookie files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisement delivery, including behavioral advertising.

We use both session and persistent cookies on the Service, and we use different types of cookies to run the Service:

Essential cookies:
We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies:
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies?
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies?
You can learn more about cookies and the following third-party websites:
AllAboutCookies: https://www.allaboutcookies.org/
Network Advertising Initiative: https://www.networkadvertising.org/

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third-party services such as Google Analytics, Microsoft Clarity, WP Engine data and Cloudflare that collect, monitor, and analyze this data. We also use remarketing Pixels such as Facebook and Google Pixel.

Consent
By providing us with your personal information you have consented to our collection, use, and disclosure of that personal information as we have set out in this Privacy Policy. Do not provide us with any of your personal information if you do not consent to the terms of our Privacy Policy.

There are some services we cannot offer you if you do not provide us with some of your personal information.

We can receive your consent either by your express agreement in the form of a signed document, either digitally or by hand, your verbal acceptance, or by your implicit acceptance when you voluntarily provide us your personal information.

If personal information we have collected for one purpose is required for another purpose, we will disclose that to you and ask for your consent unless the law requires or permits us to use it for this new purpose.

Certain laws might compel or permit us to collect, use, and or disclose your personal information without your consent. If that happens we will advise you.

At any time, you may withdraw your consent to have your personal information collected, used, or disclosed. Withdrawing your consent may prevent us from performing the services that you have engaged us to do.

In some circumstances we will discuss your request with you to help us understand your reasons and for you to understand the implications, if any, of your request.

Data Security
We will protect the personal information we have collected from you from unauthorized, unlawful, and inappropriate access and use. We maintain physical, procedural, and technical security around your data and its access.

Your personal information may be collected, used, disclosed, and or stored outside the jurisdiction in which you live. Your personal information may be subject to the governmental and law enforcement authorities of the jurisdiction in which it is collected, used, disclosed, and or stored.

Access
You have the right to request access to your personal information that we are storing. If you find errors in that personal information you may request that we make corrections and we will do so, subject to verification of your identity.

If you wish to request access to your personal information, please contact our Privacy Officer.

We cannot give you access that would disclose the personal information of another person without the consent of that other person. We cannot give you access to information that is subject to privilege or other legal restrictions.