Established in 1984, ellwood Technology Inc. specializes in IT support for law firms. We provide comprehensive managed IT support for Canadian businesses.   

As industry specialistseTI’s expert legal IT assistants can take full control of your administrative tasks so you can focus on building your practice. 

By leveraging our expertise, you can achieve the targets and objectives required to add value to your business and increasits profitability. 

WHO WE ARE

Our Mission

For the past 35 years, the ellwood Team have dedicated themselves to providing world-class IT support for law firms across Canada. We are committed to providing our clients with strategically planned, expertly implemented, well supported technology to move them into a more efficient and more effective future.

Our Values

These values are at the core of everything ellwood Technology Inc. does. Whenever we provide you with IT support services, you can count on eTI to always:

Say “Please” and “Thank You”
The eTI team prides itself on being courteous, polite, and professional.

Show Up On TIme
We know that your time is valuable, and we will always respect it. When you make an appointment with eTI, we will be there when we say we will.

Do What We Say We Will
At eTI, we understand that the best relationships are based on mutual trust. We build trust with our clients by being transparent and always keeping our word.

Finish What We Start
We always see a task through to completion. Every time eTI assists our clients, we follow through – and follow up.

Lock Up When We Leave
eTI takes information security seriously. When we finish a job, we will always lock servers and workstations to keep your network secure.

Our Values

These values are at the core of everything ellwood Technology Inc. does. Whenever we provide you with IT support services, you can count on eTI to always:

Say "Please" and "Thank You"

The eTI team prides itself on being courteous, polite, and professional.

Show Up On Time

We know that your time is valuable, and we will always respect it. When you make an appointment with eTI, we will be there when we say we will.

Do What We Say We Will

At eTI, we understand that the best relationships are based on mutual trust. We build trust with our clients by being transparent and always keeping our word.

Finish What We Start

We always see a task through to completion. Every time eTI assists our clients, we follow through – and follow up.

Lock Up When We Leave

eTI takes information security seriously. When we finish a job, we will always lock servers and workstations to keep your network secure.

ellwood Technology Inc.

Established in 1984

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350 clients in the world

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1080 had their project finished

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52 experts are working
IT Support for Law Firms

What We Bring To You

Document Automation Solutions

Document automation assists in the creation of electronic documentsThis technology brings multiple benefits and competitive advantages to law firms, including increased productivity, reduced risk, and enhanced compliance.  

eTI’s team are experts in IT support for law firms. With our assistance, automating your legal documents can be easy! 

Cloud Migration

eTI’s cloud migration services help our clients migrate their IT infrastructure, applications, and business processes to the cloud.  

With our expertise, your firm’s cloud migration can be completed without interruption to your business, and without impacting your system performance   

Managed Remote Access

Work-from-home has become “the new normal”.

With our superior remote access solution, called eTIConnect, your whole firm can access their in-office PCs and your firm’s intranet from the safety of their own homes.

eTIConnect also allows our technicians to quickly resolve IT support issues for in-office staff and remote employees alike. 

Managed Security Services (MSS)

Managed security services (MSS) are a systematic approach to monitor and manage a firm’s security systems and devices.

eTI offers flexible, around-the-clock MSS to help protect you against cyber threats, diminish your attack surface, and assist with incident recovery.

Email Signature Management

Email signature management allows our clients to create beautiful, professional electronic signatures which are consistent when sent from any device. Our email signature management tool makes it easy to design, view, and compare every signature across your organization to ensure consistency. It can even be configured to automatically include disclaimers to outgoing messages to help ensurlegal compliance for all your firm’s emails.

Microsoft Endpoint Manager

Protecting your business network, applications, and information across a wide range of devices and operating systems can be a challenge.

Microsoft Endpoint Manager (MEM) helps control how employees access and share company information – on both company hardware and employee-owned “bring your own” devices.  

Remote Monitoring and Management

eTI specializes in Remote Monitoring and Management (RMM). Using the best tools available, our expert technicians can holistically monitor the health of your IT infrastructure. RMM also allows us to remotely maintain, patch, and update your systems. What’s more, RMM allows us to proactively resolve issues – often before our clients are even aware a problem is brewing.  

Managed Antivirus Protection

eTI offers complete managed antivirus protection to help secure your network against viruses and malware. 

After winstall your antivirus software, we will patch your systems with all the newest definitions and updates to ensure every device on your network is always protected. We also perform regular virus scans and proactively monitor the health of your IT infrastructure.  

Desktop and Server Support

eTI provides comprehensive desktop and server support to maximize the potential of our clients’ IT systems. We offer both on-site support and remote support for your entire IT infrastructure.

Like all our services, eTI’s desktop and server support is custom-tailored to meet your needs, to ensure that your firm receives the highest levels of IT support services.

Azure Information Protection

Azure Information Protection (AIP) can help your firm classify, label, and protect sensitive documents and emails. This feature extends beyond newly created documents; AIP can even scan your repositories to find and identify existing files in need of classification and protection. What’s more, this software can be customized to support classification and labeling in third – party applications.  

Managed Backup Solutions

Data loss can happen to any business – and for a variety of reasons. Protecting your data from the unexpected is of the utmost importance.   

eTI offers both private and shared managed backup solutions for your firmWe provide all the necessary hardware, software, and support to keep your data fully secured.  

Cybersecurity Incident Response

eTI offers complete cybersecurity incident response services to help you get back to business if you have been the victim of a cyber-attack.  

Our experts will quickly isolate infected systems, eradicate threats, and determine if any data has been compromised. Then we conduct an enterprise-wide analysis to secure any remaining vulnerabilities and restore your systems. 

Our Team
Meet Our Sister Company
eEI_Logo

Our sister company, ellwood Evidence Inc. specializes in the collection, analysis, and preservation of electronic evidence to provide digital forensics and litigation support services across Canada.

Learn more about eEI here: ellwoodevidence.com.

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