Count on Us To Rise to Every IT Challenge

The Toronto office of Energy Fuels Inc. has been using the eTI. team lead by Mike Frangopol for over a decade. The service is prompt, professional, attentive to client needs, and equally importantly, cost effective. Both hardware and software issues are addressed in a timely fashion and ellwood also provides consulting input when asked. Using remote access during the pandemic has been invaluable with people working from home and often distant from the Toronto core.

The team at eTI has been looking after Fathom Strategies since 2004. They are our outsourced IT department. They are responsive, available, and highly knowledgeable whether the matter is complex or minor. Knowing that eTI is there when we need them offers peace of mind, and gives me one less thing to worry about. If all relationships were this reliable, life would be a lot simpler!

eTI has been FIJ’s IT provider for years now, and we have always been happy with the service and support they offer. Mike and his team have outstanding knowledge of cutting-edge technologies – particularly cloud solutions – which have made a big impact to the firm’s ability to support a remote workforce. While many businesses struggled during the pandemic, our business has thrived thanks to eTI’s expert assistance.

I have been well impressed by eTI responsiveness as an IT provider. Their 30-minute response guarantee means all my firm’s requests are addressed quickly, and their extensive experience always leads to an effective resolution for our IT issues and requests.

eTI service level is second to none. They are always there for us when we need them, and they always take outstanding care of our computers and our staff at Bergel Magence LLP. With a simple email or phone call, our IT issues are resolved quickly, and our firm can carry on without skipping a beat.

We have been working with the great people at the eTI Group of Companies since the early 1990’s, and eTI since its more recent inception.
They have always been very responsive to our Law Office technological needs, assisting us with many, many upgrades of networks, servers, work stations and other in-office and remote tech over the almost 30 years of our relationship.
I strongly recommend them to anyone requiring any of their services. You won’t be disappointed!

For any law firm, the confidentiality, availability, and integrity of client and firm data are at the top of the list when selecting an IT provider. eTI wealth of knowledge and implementation of cybersecurity best practices has been a game changer for our firm. With their assistance and support, at Kestenberg Siegal Lipkus LLP, we have been able to rest easy knowing that our firm’s data and privacy are fully protected.

eTI does a great job implementing and supporting our technology projects at FIJ. From our recent server migration to our ongoing project to replace our existing PBX phone system with Microsoft Teams Voice, we can always count on Mike and his team to do outstanding work that stays on-time and on-budget.