Ad-Hoc Hourly Support Services

eTI offers exceptional ad-hoc hourly support services to serve clients who do not require a maintenance agreement for ongoing IT support, but who still want professional assistance when problems arise.    

Our ad-hoc hourly support services are custom-tailored to meet all your firm’s IT support requirements. Whatever you need, whenever you need it, eTI has you covered. We guarantee a 30-minute response time for all services. 

Hourly rates vary, depending on the configuration and complexity of your firm’s IT infrastructure. 

Fixed Fee Managed Services

eTI’s comprehensive managed services are ideal for firms with ongoing IT support requirementsHiring us is just like having your own in-house team of experts to watch over your company’s information assets. 

At eTI, we offer complete IT infrastructure support services for a fixed monthly fee. We call this our ellwood Security Blanket (eSB). Get all the support you need, when you need it with eSB! 

We guarantee a 30-minute response time for all services.  

Project Oriented Services

eTI offers project-oriented services to cater to the needs of our clients who are looking for professional IT assistance when tackling a specific project.  

From managed IT services, to cloud migrationsto remote/virtual office design and setup, to securing your home or office network against cybersecurity threats, eTI offers expert project-oriented services to meet your firm’s specific needs. Our project managers work diligently throughout your project’s lifecycle to ensure it stays on schedule using standard project management stages: concept and initiation, definition and planning, execution, performance and control, project closing, and reporting.